Terms & Conditions
Welcome to the awaveshoes.co.uk website (the “Website”)
We recommend that you read the following terms and conditions carefully before viewing or using this website and that you print out and keep a copy of these terms and conditions for future reference.
This Website is owned and operated by Awave Ltd. If you have any queries or comments concerning these terms and conditions, please contact us by email (Click here to go to the contact us page).
The following Terms and Condition apply to the use of the aWaveshoes.co.uk website (awaveshoes.co.uk, Awave Ltd, we, us, our, this) and by accessing and/or placing an order on the Website you agree to be bound by these terms and conditions. If you do not agree to be bound by these terms and conditions you should not use or access this Website.
These terms and conditions apply to all transactions on this Website. However, they do not affect your statutory rights.
All the transactions relating to this Website are governed by English Law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendment to these terms and conditions.
Our terms and conditions only relate to the awaveshoes.co.uk Website. Any other websites that are linked to from this Website are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of other websites that are not under our control.
Awave Ltd owns/has the right to use the trademarks, copyright and other intellectual property rights of all the material and content on this Website. You may use, download, copy, publish, transmit or otherwise make available by any other means this material and content only for your own personal, non–commercial use. Any other use or reproduction of the content or material is strictly prohibited.
Creation of any link to this Website without prior written consent is prohibited and you may not restrict or inhibit the use or enjoyment of it by anyone else.
Whilst every care is taken to ensure the accuracy of the information provided on our Website, we make no warranties whether express or implied in relation to its accuracy.
Purchasing from the Website
Awaveshoes.co.uk are now able to supply orders for delivery within the UK, Ireland, Belgium, Germany, Luxembourg and Netherlands. Any orders for shipment outside of these countries will automatically be rejected during the order process. Orders will be dispatched to the delivery address given when the order is placed.
Any contract for purchase made through the Website will be with Awave Ltd and we must receive payment for the full price of the goods plus delivery costs where applicable before your order can be accepted and the contract created.
When you have completed your order, we will confirm that your order has been received by sending you an email to the email address provided by you at the time the order was placed.
Once your payment has been authorised and your goods have been dispatched, you will receive a notification from us providing a tracking number in order for you to track your delivery.
Awave Ltd reserves the right to withdraw from any contract in the case of any obvious error or inaccuracies regarding the goods that appear on our website. If an error or inaccuracy arises with regards to the advertised price of the goods that have been ordered, we will contact you as soon as possible via email to inform you of the correct price of the goods and to ask you whether you are happy to continue with the order based on the revised price or whether you would like to cancel the order altogether.
Whilst every care is taken to update stock levels on the Website, upon receipt of your order, if Awave Ltd has insufficient stock to fulfil the order, we will notify you as soon as possible by email and where possible will offer you the choice of an alternative. Should the alternative not be acceptable to you, any sum debited from you will be re-credited into the account from which it was received and we will notify you by email using the email address provided by you. The refund will be made as soon as possible but no later than 30 days from the date of your order. We will not be liable to provide any additional compensation for disappointment suffered.
Cancelling an Order
You have the right to cancel within 14 days of receiving your order. To cancel an order for any reason, you can either send an email (click here to go to the contact us page) or write to the following address:
10 Stilebrook Road
This does not affect your Statutory Rights.
Please be aware that any orders that have already been dispatched cannot be cancelled until the order arrives with you.
On cancellation you must return the goods delivered to you within 28 days of the date of cancellation. We will only consider a full refund on return of unused / unworn shoes. Please see our returns information for details of how to return your goods.
Method of Payment
We will accept payment by Visa, Visa Debit, Visa Electron, Maestro, Mastercard, Mastercard Debit and payments via Paypal. Payment for all goods and delivery charges will be taken in pounds sterling (£). If currency conversion takes place, it will be performed by your payment card company. See our payment options page.
Further details can be found on our Delivery Page.
Returns, Exchanges and Refunds
Data Protection and Privacy
Awave Ltd is incorporated under Registered Company Number 7560265. Our Registered Office is at Carlton House, High Street, Higham Ferrers, Northants. NN10 8BW
We reserve the right to make changes to our Website, our policies and these Terms and Conditions at any time and without notice. The use of the Website after any such alteration will imply full acceptance of the Terms and Conditions in their amended version. At time of placing an order you will be required to accept these terms and conditions to allow the order to be completed.